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Frequently Asked Questions

Bookkeeping when completed by yourself or when hiring someone can lead to a considerable time penalty to your business. Often mistakes are found consistently throughout a bookkeeper’s work and therefore increases the risk of an audit if one were to arise. At GeekBooks, we ensure qualified bookkeepers are handling your books. We also allow full transparency with our clients being able to access their bookkeeping online.

This would probably involve a time-consuming hiring process which can lead to incompetent bookkeepers that are essentially handling the finance of your business. This can lead to inconsistencies within your business and less value for money.

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Our base software is XERO accounting software, which allows our clients to log into their account at the same time, from the cloud. We also support MYOB. Any other accounting software is not supported at this stage.

GeekBooks is a fully cloud-based accounting service. We do not offer work at your premises but we provide quality online support and guidance.

Yes, we ensure that we keep up-to-date with the latest software and anti-virus protection. Our sites are encrypted and backed up on a consistent basis.

A bookkeeper’s job is largely to keep accurate records of the business. It is the process of recording all information regarding the transactions and financial activities of a business.

An accountant delves into a much broader aspect, in which they solve problems, measure financial effects of economic activity and analyse activity to ensure correct strategies are put into place.

Basically, accountants use what bookkeepers create and record, for a more analytical approach to business and finance.

To get started simply click on get a free quote, or directly sign up and one of our account managers will be in contact with you shortly.

No, there are no lock in contracts. We charge on a monthly basis with no exit fees. We do need 30 days’ notice, however, if you wish to terminate your service.

Yes, we are a XERO partner, IPA Australia registered BAS agent and MYOB partner.

All your online bookkeeping and transactions are online. No more papers, no more mess. Also, there is increased accessibility in accessing records as all data is kept online.

Collaboration in the cloud – allow access to multiple people to give you advice.

Mobile access – access accounts, check balances, upload receipts and invoice customers from your smartphone.
Reconcile from anywhere, we receive your bank statements automatically via a secure connection, making it easy to reconcile and gain a complete and up to-date snapshot of your business.

We currently support XERO and MYOB software (all versions).

We can usually guide you in the right direction, however most of our recommendations are listed on our partner page.

All transactions take place through our payment gateway, SecurePay, which has worked with Australian businesses for more than 15 years.

SecurePay Online Payments combines two essential elements:

  • An internet merchant account that manages the transfer of funds between your credit card and GeekBook’s bank account.
  • A payment gateway, to ensure that credit card data is transmitted securely between parties.

At GeekBooks, we take payment security very seriously and take every step to reduce risks for customers.

Simply contact us via email and we will have your request processed within two working days.